Shipping

  • We offer the following flat rate shipping:
    • Standard Shipping: $7
    • UPS 2nd Day Expedited: $15
    • UPS Next Day Air: $30
  • All orders are processed in 24 hours. For standard shipping please allow 5-7 business days for delivery. Please select either 2-day shipping or next-day air at checkout for expedited shipping options. Please email hello@nanducket.com if you have any additional questions.

 

Returns

We have a 10-day return policy, which means you have 10 days after your item ships to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase. The following charges apply to returns

  • No fee exchanges or store credit
  • Return shipping rate of $10 for refunds

To start a return, please email hello@naducket.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, or damaged. Please include photos of the damaged or defective product. If you receive the wrong item we can evaluate the issue and make it right.

Exceptions / non-returnable items
Items marked final sale  cannot be returned.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.